Treating and valuing urban waste in accordance with Public Service Objectives, positioning the company as a benchmark at the environmental and social level, driven by innovative processes, creating shareholder value.

Policy

Suldouro, aware of its Mission and how it influences the quality of life of populations, considers it fundamental to integrate aspects of quality management, environment, safety and health into its activity, committing itself, therefore, to:

- Guaranteeing the economic and environmental sustainability of Suldouro, making the necessary investments and progressively improving the organization's performance, promoting the circular economy;

- Creating value for Shareholders by meeting their expectations, guaranteeing the quality of the service it provides;

- Satisfying the needs and expectations of its clients and all stakeholders, continuously improving the quality of services and products, in order to guarantee their trust and loyalty;

- Complying with its Public Service Objectives, and with all applicable compliance obligations;

- To protect the environment, control and minimize the environmental impacts associated with the company's activity, especially through the efficient use of natural resources and pollution prevention;
- To promote consultation and participation of workers in improving their activities, providing them with adequate conditions, stimulating the improvement of skills and contributing to the provision of the service;
- To promote the safety and health of employees and the prevention of occupational risks and diseases, providing adequate investment to ensure the safety and health conditions of equipment and workplaces;
- To actively participate in environmental awareness and sensitization, ensuring greater and more informed participation of the population covered;
- To continuously improve the effectiveness of its Integrated Management System and consequently the performance of its activity, actively contributing to the modernization of the services provided.

To be a benchmark company in the waste sector, valuing the quality of the service it provides, ensuring that the waste produced is used as a resource or sent to the most appropriate destination, through effective and innovative processes, thus contributing to the regional and national strategy of the sector and consequently guaranteeing the satisfaction of employees, customers, shareholders and citizens.